When assisting you with troubleshooting, it's helpful for us to know the version of the app you're currently using. To find out your app version, just follow these steps:
- Tap on the gear icon located in the bottom right corner of the app
- You'll find the app version displayed beneath the 'Sign Out' button
That's all! Now you know what version of the KEEP app you're using!
More in this topic
- How do I change the time displayed on my KEEP?
- I forgot my login email / password, what should I do?
- I got an error message, what should I do?
- I turned "Secure Mode" off, but the double tap to open feature isn't working.
- My KEEP doesn't have a serial number printed on the bottom label, how can I get it?
- My KEEP doesn't open when I try to open it through the app, what should I do?
Still need help?
Send our support team a request and we will get back to you by email.