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Real Patients. Real Insights.

Better intelligence, built from patients' lived experiences.

We connect with patients and caregivers throughout their journey, turning their experience into useful signals that reveal how treatment is really going and where it is headed.

See how it works
4M+

Connected patients across rare and specialty disease

30+

Active patient enrollment therapy areas

50K+

Patient conversations and growing every day

>85%

Weekly active users across enrolled patients

Our Patients. Your Insights.

Research scopes are limited. Conversations show what the others miss.

KEEP stays with patients in their pocket and in their home. We know what your patients and your competitors' patients are experiencing right now.

Unprompted

Patients speak about what matters most to them. You'll see which burdens carry the most weight, including the ones nobody thought to ask about.

In the Moment

Patients describe experiences as they happen, capturing their journey. Those details matter, but are often forgotten.

Over Time

Months of conversation show how each patient's experience changes. Learn which are the common triggers amoung your patients.

Compounding

Insights get richer as more experiences are shared over a longer time

One System. Multi-Channel.

Unmatched Time to Insights

Unmatched Time to Insights

Get started in days. Access our existing cohorts or start enrolling your own. KEEP finds, activates, and enrolls patients and caregivers directly, handles consent, and stands up your cohort without a third-party vendor in the chain.

Built for every stage.

Pre-Launch

Understand the market you’re about to enter.

Pre-Launch

See how patients on current therapy actually manage it, where the experience breaks down, and what would make someone open to something new. You enter launch with a real picture of unmet need instead of an assumption about it.

Useful for

Market sizingSegmentationMessage testingLaunch planning

Early Commercial

Find out how launch is landing while you can still adjust.

Early Commercial

Track how new starts are going in their first weeks and months, where support is holding and where it slips, and which patients are drifting before the refill data says so. Course corrections happen inside the quarter rather than after it.

Useful for

Persistence programsHCP messagingPatient support design

Lifecycle Management

Hold the patients you have and see competitive pressure early.

Lifecycle Management

Understand what keeps patients on therapy over years, when caregiver capacity starts to strain, and when someone begins considering an alternative. You get lead time on switching instead of a post-switch explanation.

Useful for

RetentionCompetitive defenseLabel expansion evidenceLOE planning
Take the Next Step

Let's talk about your therapeutic area.

Tell us the condition and where the brand is in its lifecycle. We'll show you what patients in that category are already telling us.