Browse by topic
Getting started
4 articles
- How do I check if my router supports 2.4 Ghz?
- How do I connect to the KEEP?
- How do I enable biometric login?
FAQs
16 articles
- Can I use my own USB-C charger for my KEEP?
- Does KEEP need a wifi connection?
- Does KEEP need to be plugged in at all time?
Helpful Videos
14 articles
- How does anti-tampering work?
- How does medication management work?
- How to Clean your KEEP
Technical Support
15 articles
- How do I change the time displayed on my KEEP?
- How do I know what version of the app is installed on my phone?
- I forgot my login email / password, what should I do?
Account and Settings
10 articles
- Can I log in to my KEEP account on different phones at the same time?
- How can I connect to my KEEP without registering for an account?
- How do I change my profile information?
Med Management
5 articles
- How do I archive a medication dose?
- How do I delete a medication dose?
- How do I edit a medication dose?
Circle of Care
6 articles
- Can I support someone who doesn't have a KEEP?
- Do I need to have a KEEP to be a supporter?
- How can I add someone to support me?
Orders
7 articles
- Can I change my delivery details before I receive my order?
- How can I track my order?
- How long will shipping take?
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